Product

Cure Hydrating Electrolyte Mix is a plant-based hydrating drink mix based on the World Health Organization standard for Oral Rehydration Solution (ORS) but updated for a modern lifestyle. Our formula has 4x the electrolytes of leading sports drinks but contains no added sugar or artificial ingredients. This scientifically balanced formula can be used to help combat dehydration caused by everyday activities including exercise, drinking alcohol, travel, or illness.

Oral Rehydration Solution is a formula used to prevent and treat dehydration. An exact ratio of glucose-to-sodium triggers the sodium glucose transporter mechanism in the body that helps to rapidly absorb water and electrolytes into the bloodstream. The formula was originally pioneered by the World Health Organization to treat severe dehydration in people suffering from Cholera and has saved over 50 million lives. ORS is considered to be significantly safer and just as effective as fluid replacement through an IV drip. This innovation in hydration science has over 50 years of research and is considered to be one of the greatest medical advances of the last century.

Don’t get us wrong – we love water. But water on its own is often not enough to properly rehydrate our bodies. Sweat loss, alcohol consumption, travel, illness and a variety of other factors can lead to electrolyte imbalances. These imbalances prevent our bodies from effectively absorbing water into our bloodstreams, leading to dehydration.

You should drink our Hydrating Electrolyte Mix whenever you expect to sweat or after you’re feeling the symptoms of dehydration (such as fatigue, headaches, or loss of focus). If you’re doing strenuous exercise, you can drink Cure either before, during, or immediately after your workout. If you’re hoping to ward off a hangover, it’s best to drink Cure before you go to bed. Starting your day with Cure is also a great way to naturally energize!

Cure is currently sold in powdered form to reduce our carbon footprint and provide customers with a portable beverage option. We use a proprietary technology to evaporate the water from coconuts while maintaining all of the valuable nutrients and minerals you find in coconut water. This way you get all of the benefits from coconut water without the energy required to ship and refrigerate liquids. Our convenient stick pack also requires 95% less packaging than a plastic bottle.

Yes! Cure is Non-GMO Project Verified, meaning that all of our ingredients are Non-GMO.

No. Cure is classified by the FDA as a food/beverage.

All of our products contain Coconut Water. Coconuts are considered a tree nut, which is a common allergen. As always, it’s a good idea to consult your doctor before using any new product if you have any specific health issues or allergies.

When stored at room temperature, Cure will stay fresh for 18 months after the manufacture date. The expiration date is printed on each stick pack and pouch. When mixed with a liquid such as water and refrigerated, Cure will stay fresh for up to 24 hours. Given the purity of ingredients and lack of additives, clumping sometimes occurs when the powder is exposed to heat or humidity above 85 degrees. In the summer months, we recommend bringing your product inside as soon as possible to avoid being exposed to hot temperatures. We always strive to ensure the product arrives in perfect condition but if you receive a product that was damaged in transit, please reach out to customer service for a replacement.

Yes. Cure is OB/GYN approved but if you are pregnant, we still recommend consulting with your doctor before consuming Cure.

Due to the natural ingredients we use in our formula, you may notice that Cure does not fully dissolve in your water bottle. In particular, the pink Himalayan salt can sometimes settle towards the bottom. This is completely normal! Give your water bottle a shake, or stir the formula in your glass and the product will evenly distribute again.

No. Cure uses a blend of natural sugar alternatives including Organic Stevia Extract and Monk Fruit that contains no calories. Stevia leaf extract is born from the sweet leaves of the stevia plant and Monk Fruit is a vine-ripened fruit native to Asia that helps round out the flavor so that there is no bitter aftertaste.

Despite the common misconception, stevia is not an artificial sweetener! In order to extract the natural sweetness of the stevia plant, its leaves are harvested, dried, and then steeped in hot water. The resulting extract mixture is then filtered, purified, and finally dried to create a crystalized extract which we use in our formula. Since stevia is much sweeter than sugar (about 200 times sweeter, in fact), we only need to use a very small amount in each serving of Cure.

Citric acid is found naturally in citrus fruits like lemons and limes, and it’s what gives them their tart, sour taste. We use citric acid to balance the flavor of our products. Our citric acid is derived from Non-GMO cassava root.

Currently when you select the 28 count packs option we send you two 14 count packs.

Kids Hydration Product

Cure Kids is the premium hydration brand for kids, offering a delicious & fun, pediatrician-approved & scientifically formulated electrolyte mix. Our products are created from plant-based ingredients and are free from added sugars and artificial sweeteners, delivering essential hydration for kids without unnecessary additives.

Each serving of Cure Kids is packed with the perfect blend of sodium, potassium, and glucose that a kid’s body needs to hydrate most effectively. These essential electrolytes and ingredients come from natural sources like coconut water, pink Himalayan salt, and fruit juice powders, leaving behind harmful ingredients like cane sugar, dextrose, erythritol, and more so that parents don’t have to compromise between giving kids a healthy option and a great tasting one!

Cure Kids follows the same effective formula we made for adults, designed in fun kids packaging and made in delicious kid-friendly flavors. Both product lines are safe for children ages 1 and older to consume. 

Cure Kids is free of milk, egg, soy, peanut, sesame, gluten, fish & shellfish allergens. We conduct allergen testing on our products to ensure that the above-listed allergens are not in Cure Kids products.

Please note, Cure Kids is not free of tree nut allergens, as our product contains coconut.

Subscription Management

It's super simple! Just navigate to the account page and login to your account if you have one. You can then navigate to your portal to see your active and inactive subscriptions.

If you don't have one, you can choose to create an account or login through our passwordless login with the email or phone number that you used to check out when you subscribed.

Absolutely! You can add or remove products, swap flavors, skip shipments, or cancel anytime by logging into your account portal. Need extra help? Email us at hi@curehydration.com.

The cutoff time of when you can modify, skip, or cancel an order is before 12 AM EST on the day your subscription is set to renew.

If your order has processed through our warehouse, we are not able to cancel it. We apologize for any inconvenience.

All subscribers get the following perks:

  1. 20% off for life!
  2. Free US shipping on all subscription orders.
  3. Bonus gifts on months three and six.
  4. Discounted pricing on one-time add-ons. We'll honor subscription pricing when you add one-off items to your subscription order.

You will receive a bonus gift on your third and sixth subscription orders counting up from March 28th, 2023 when we released this perk!

If you are an existing subscriber, your orders will only start counting towards the gift when it renews past that date. New subscribers from that day and on will start at one automatically.

You can do so by logging in to our portal and adding extras. We'll even honor subscription pricing if you just add it to your existing subscription.

Order Management

We fully stand behind our product and are 100% committed to making sure our customers are happy. If for any reason you are unsatisfied with your order, please reach out to hi@curehydration.com and we'll make it right.

Please note that to ensure the quality and safety of our product, we cannot accept returns. We can offer a replacement or refund on one time purchase orders placed through our website containing one Starter Kit, one Variety Pack or one 14-count pouch , within 30 days of the original purchase date. To expedite your request, please include the following when you contact us at hi@curehydration.com:

1. Your Cure order number

2. A brief description of the issue and feedback on your experience

3. Your preference for a replacement or a refund

While we don’t accept returns or provide refunds for purchases made at retail locations, we recommend that you reach out directly to the retailer’s customer help center. That said, if you have any questions or feedback about Cure products, we’d love to hear from you. Please don’t hesitate to reach out to our team directly.

Having second thoughts? You can cancel an order within 30 minutes of placing it. Simply navigate to your order confirmation page and hit cancel, or click on the link at the bottom of your order confirmation email to do so.

We’re unable to make adjustments or cancel orders after they’ve been fulfilled.

Gift Cards

Yes! Gift cards can be purchased directly on curehydration.com for $25-$100 (in increments of $25). Gift cards are valid for one time purchase items made on curehydration.com. Gift cards cannot be utilized for subscription purchases.

When you purchase a gift card, you will receive an email with the gift card code that you can personally forward to the intended recipient.

If you are the recipient of a gift card, you can enter in the gift card code and select apply before proceeding with shipping at checkout.

Gift cards are final purchase items and non-refundable. 

Shipping

Shipping is free for all US subscription orders. One-time orders have a flat fee of $3.99, with free shipping on orders over $45.

All orders to Canada have a flat fee of $15, with free shipping on orders over $50 USD. All other international orders have a flat fee of $20, with free shipping on orders over $100 USD.

Orders that qualify for free international shipping will be clearly visible at checkout and will receive a coupon to cover shipping costs. Please note that shipping fees to Canada and all other international destinations for recurring subscriptions will still apply if the subscription basket at time of shipment does not meet the established free shipping thresholds.

Should you be looking for faster or additional affordable international shipping options, we encourage you to order Cure from Mayple.

Please email hi@curehydration.com for any questions about our shipping rates.

For one time purchases and recurring subscription orders placed on curehydration.com, most U.S. orders should arrive within 4-8 business days after the order is placed or subscription renewal date. Canadian and all other international orders should arrive within 10-14 business days.

Yes, we ship all over the world. Certain countries may require additional information to process your delivery such as providing a personal tax ID, therefore, please ensure you are able to comply with local regulations before ordering. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

US orders can be tracked by clicking here and international order can be tracked by clicking here.

Yes, we are proud to announce that through our partnership with Onward and Cool Effect, all customers have the option to make their Cure purchases carbon neutral by selecting the Onward VIP Package Protection toggle at checkout for a small fee.


By activating this toggle, which is pre-selected at checkout, you are able to contribute to Cure's current verified carbon removal project that will ensure all carbon emissions related to the last mile transportation of your order are off-set.

Payment

Your card is charged the day your subscription renews and your order processes. If you make any changes after 12 AM EST on your renewal date, your order will have already been processed.

We accept Visa, MasterCard, American Express, and Discover. You can also checkout by utilizing PayPal, Google Pay, or Apple Pay.

To update your billing information, sign into your account. Once logged in, click “Manage Subscriptions” on the left-hand side of the screen, then select “Billing Information”. From there, you can edit your billing information by clicking “Edit” or your card on file by selecting “Update card”.

Yes! You can use your HSA/FSA dollars to purchase eligible products on Cure's website using the Sika Health payment method. All eligible products will say HSA/FSA eligible under the Product Description. When you add HSA/FSA eligible products to your cart, you can select the Sika Health (HSA/FSA) payment method and follow the instructions. No receipts, no reimbursements, no hassle.

Yes. FSA/HSA-eligible products can also be purchased as subscriptions; however, due to Shopify limitations, the Sika Health payment method will not show up. In that case, you can use our FSA/HSA card for payment using our standard checkout (not including express checkout options; ShopPay, PayPal, GPay, or Venmo) and submit the receipt to your administrator for reimbursement.

You don't need a receipt when using Sika Health as your payment method. If you prefer to use your FSA/HSA card through our standard checkout (not including express checkout options; ShopPay, PayPal, GPay, or Venmo) or are purchasing subscriptions, your order confirmation email can serve as an itemized receipt for HSA/FSA reimbursement.

If you have a mixed basket of eligible and ineligible products, Sika Health makes this very easy. When you select the Sika Health (HSA/FSA) payment method at checkout, your cart will automatically be split into an eligible and ineligible subtotal. You can then add the appropriate payment method for each subtotal. Sika Health will handle the rest!

Not to worry! Sika Health can check your available HSA/FSA balance, charge that amount, and allow you to provide a backup credit or debit card to handle the rest. Enter your card details like normal and follow the prompts from Sika Health!

The Cure Club: Loyalty & Rewards

When you create an account on our website, you’ll automatically have a loyalty account. It's that easy! Plus, you get welcome points automatically for creating an account.

If you have created an account with us, yes! If you don't have an account, just create one and you will see points you've earned reflected in your account. Yes, we've been saving them for you!

Everyone can participate in loyalty as long as they make an account on our website. With loyalty, you earn points based on purchases and actions.

Subscribers get a monthly discount on their subscription of Cure. These purchases also award you points as a part of the loyalty program.

You automatically get 25 points for creating an account (or if you have already created an account with us) as a Premier Tier member of The Cure Club.

You automatically get 30 points for creating an account (or if you have already created an account with us) as an Elite Tier member of The Cure Club. You also will receive these points when you move from Premier to Elite!

You automatically get 40 points for creating an account (or if you have already created an account with us) as an Ultra Tier member of The Cure Club. You also will receive these points when you move from Elite to Ultra!

You will also receive any points for spending that has occurred after the launch of our loyalty program, even if you haven’t created an account yet. If there are orders associated with your email, and then you create an account, we’ll give you those spending points as part of your new membership!

You can earn 1 point for every $1 you spend on curehydration.com as a Premier Tier member of The Cure Club.

You can earn 1.25 points for every $1 you spend on curehydration.com as an Elite Tier member of The Cure Club.

You can earn 1.5 points for every $1 you spend on curehydration.com as an Ultra Tier member of The Cure Club.

Log in or create an account on our Rewards page to learn what tier you are in.

Also, certain activities (like following us on Instagram or leaving a product review) can give you extra bonus points. To find out all the ways you can earn points, check out our Rewards Page. Finally, we may run promotions from time to time where there will be unique opportunities to earn even more points.

Points began accumulating when we launched the program on October 12, 2021. Any purchases made on or after that date qualify for points, and are logged under your email address. Your points balance will appear if you create, or already have created, an account with this email address under “My Loyalty & Rewards.”

Just click "Redeem Now" under your points balance. This will generate a unique redemption code that you can copy and paste and then apply at checkout for your next order.

Remember, all points must be used on one order!

First, log in to your account! Your points balance will be on your rewards page.

Points can only be used in 100 point increments. So if you have 100 points, you can use that for $10 off at checkout. 200 points, $20. And so on.

On your birthday! The only instance in which birthday points will be delayed is if your birthday is within 30 days of you signing up for The Cure Club. This is for fraud protection, and you will still get your points after 30 days.

Yes, you can refer friends on WWW.CUREHYDRATION.COM/PAGES/REFERRALS. Anyone you refer will receive $10 off their first $20+ purchase of Cure when they use your code. You will receive 100 points once they make their first purchase.

Yes, you can earn points when you purchase Cure in any of our qualified retailers! Simply save your receipt, navigate to your Rewards page, upload that receipt within 30 days after your purchase (make sure to show us that you bought Cure!) and we'll award 1 point for every $1 spent on Cure. Please note, points can take 5-7 business days to be processed and approved when you upload a receipt.

No, if you return a product, any points you have accumulated will be reversed.

No, unfortunately points can not be redeemed after a purchase has already been made.

Your VIP tier is determined by the amount you spend in a calendar year (Ex. Jan 1, 2020 – Dec 31, 2020).

To reach:
- Premier Tier, you must spend $0-99
- Elite Tier, you must spend $100-249
- Ultra Tier, you must spend $250 or more

Once you qualify, you will instantly move up and have access to that tier's perks through the rest of the current calendar year as well as the following calendar year. As you move up in the VIP Tiers, you will retain all benefits from your previous tier.

When you are signed into your rewards account, your home page will list all of the rewards tiers. Your current tier and perks will be highlighted with a box around it.

As a Cure Club member, you will receive select sale emails ahead of the general public so you get first dibs on all the best promotions!

7 days after your total dollars spent in a given 12-month period qualifies you to enter a new tier threshold, you will receive an email welcoming you into the new tier. This email marks your official first day in a new VIP tier.

If you are in the Elite Tier, you earn 1.25x points for every $1 that you spend on our website, www.curehydration.com. If you are in the Ultra Tier, you earn 1.5x points for every $1 that you spend on our website, www.curehydration.com. These accelerators will automatically apply when you make purchases on our website.

Your VIP tier status is good for 12 months after you reach the tier threshold. As long as you have met the required spend for your reward tier in the next year, you will keep your VIP status.

Your VIP tier is determined in one of two ways:

1. By the amount you spend in a calendar year (Ex. Jan 1, 2020 – Dec 31, 2020).

To reach:

- Premier Tier, you must spend $0-99

- Elite Tier, you must spend $100-249

- Ultra Tier, you must spend $250 or more

2. By the amount of successful referrals you make. If you refer someone, and they make their first purchase using your referral code, this qualifies as a successful referral.

To reach:

- Premier Tier, you must make 0-2 successful referrals

- Elite Tier, you must make 3-4 successful referrals

- Ultra Tier, you must make 5 or more successful referrals

Once you qualify, you will instantly move up and have access to that tier's perks through the rest of the current calendar year as well as the following calendar year. As you move up in the VIP Tiers, you will retain all benefits from your previous tier.

A successful referral is one where the person you referred uses your unique referral link to make their first order or subscription on Cure's website. You will be notified by email if you have completed a successful referral, as well as receive rewards points. You will also be notified via email if a successful referral has qualified you for a new VIP tier.

Customer Support

  • Our Customer Support team can be contacted via email at hi@curehydration.com or through our contact page. Our Customer Support team responds to emails Monday-Friday, 9:00am - 6:00pm ET. Please allow our team 24 hours to review and get back to you. Emails received after business hours and during weekends will be answered the following business day.