FAQ

What is Cure Hydration?

Cure Hydration is an organic drink mix based on the World Health Organization standard for Oral Rehydration Solution (ORS) but updated for a modern lifestyle. Our formula has 4x the electrolytes of leading sports drinks but contains no added sugar or artificial ingredients. This scientifically balanced formula can be used to help combat dehydration caused by everyday activities including exercise, drinking alcohol, travel, or illness.

What is an Oral Rehydration Solution (ORS)?

Oral Rehydration Solution is a formula used to prevent and treat dehydration. An exact ratio of glucose-to-sodium triggers the sodium glucose transporter mechanism in the body that helps to rapidly absorb water and electrolytes into the bloodstream. The formula was originally pioneered by the World Health Organization to treat severe dehydration in people suffering from Cholera and has saved over 50 million lives. ORS is considered to be significantly safer and just as effective as fluid replacement through an IV drip. This innovation in hydration science has over 50 years of research and is considered to be one of the greatest medical advances of the last century.

Why isn’t water enough on its own?

Don’t get us wrong – we love water. But water on its own is often not enough to properly rehydrate our bodies. Sweat loss, alcohol consumption, travel, illness and a variety of other factors can lead to electrolyte imbalances. These imbalances prevent our bodies from effectively absorbing water into our bloodstreams, leading to dehydration.

When should I drink Cure?

You should drink Cure whenever you expect to sweat or after you’re feeling the symptoms of dehydration (fatigue, headaches). If you’re doing strenuous exercise, you can drink Cure either before, during, or immediately after your workout. If you’re hoping to ward off a hangover, it’s best to drink Cure before you go to bed. Starting your day with Cure is also a great way to naturally energize!

Why does Cure come in powder form and not liquid?

Cure is currently sold in powdered form to reduce our carbon footprint and provide customers with a portable hydration option. We use a proprietary technology to evaporate the water from coconuts while maintaining all of the valuable nutrients and minerals you find in coconut water. This way you get all of the benefits from coconut water without the energy required to ship and refrigerate liquids. Our convenient stick pack also requires 95% less packaging than a plastic bottle.

Where is Cure manufactured?

Our hydration mix is manufactured and packaged right here in the US.

Is Cure’s formula organic?  

Cure is a certified organic product made with organic ingredients like 100% organic coconut water.

Is Cure considered a supplement?

No. Cure is classified by the FDA as a food/beverage.

Does Cure contain any allergens?

All of our products contain 100% Organic Coconut Water. Coconuts are considered a tree nut, which is a common allergen. As always, it’s a good idea to consult your doctor before using any new product if you have any specific health issues or allergies.  

How long will Cure stay fresh?

When stored at room temperature, Cure will stay fresh for 18 months after the manufacture date. When mixed with a liquid such as water and refrigerated, Cure will stay fresh for up to 1 week. Given the purity of ingredients and lack of additives, clumping sometimes occurs when the powder is exposed to heat or humidity. This does not reduce the effectiveness or flavor of the product - it’s natural and harmless. Simply give the stick pack a quick shake and the powder will dissolve properly once mixed with water.

Is this safe to consume while you are pregnant?

Yes. Cure is OB/GYN approved but if you are pregnant, we still recommend consulting with your doctor before consuming Cure.

Can I make changes to or cancel my subscription? 

Absolutely! You can swap flavors, skip shipments, or cancel anytime by logging into your account portal. Need extra help? We've got you, just click here. 

What is your return policy?

We fully stand behind our product and are 100% committed to making sure our customers are happy. If for any reason you are unsatisfied with your order, please reach out to hi@curehydration.com and we'll make it right.

Please note that to ensure the quality and safety of our product, we cannot accept returns but can offer a replacement or refund on your order. To expedite your request, please include the following when you contact us:

1. your order number

2. a brief description of the issue and feedback on your experience

3. your preference for a replacement or a refund

Do you offer free shipping?

Yes! We offer FREE U.S shipping for all domestic orders and free International shipping for orders over $100.

How long does it take to receive my order?

Most U.S. orders should arrive within 3-7 business days. International orders should arrive within 10-14 business days.  

Cure settles at the bottom of my water bottle - what do I do?

Due to the natural ingredients we use in our formula, you may notice that Cure does not fully dissolve in your water bottle. In particular, the pink Himalayan salt can sometimes settle towards the bottom. This is completely normal!

Does Cure contain artificial sweeteners?

No. Cure uses a blend of natural sugar alternatives including Organic Stevia Extract and Monk Fruit that contains no calories. Stevia leaf extract is born from the sweet leaves of the stevia plant and Monk Fruit is a vine-ripened fruit native to Asia that helps round out the flavor so that there is no bitter aftertaste.

Despite the common misconception, stevia is not an artificial sweetener! In order to extract the natural sweetness of the stevia plant, its leaves are harvested, dried, and then steeped in hot water. The resulting extract mixture is then filtered, purified, and finally dried to create a crystalized extract which we use in our formula. Since stevia is much sweeter than sugar (about 200 times sweeter, in fact), we only need to use a very small amount in each serving of Cure.

What is “citric acid” and why do you use it?

Citric acid is found naturally in citrus fruits like lemons and limes, and it’s what gives them their tart, sour taste. We derive all our citric acid from Non-GMO cassava root.  

Are your products Non-GMO?

Yes, all of our ingredients are Non-GMO. We are currently in the process of getting our certification from Non-GMO Project Verified.